Patient Safety and Satisfaction:

• We provide healthcare services to all our patients in a safe environment that meets the highest quality standards.

• It is one of the most basic priorities of our center to ensure that our patients feel comfortable and are satisfied during the treatment process.

• We respect patient rights and care for each of our patients within the framework of personal privacy and trust.

 

High Standard Treatment Service:

• We provide our dialysis services in accordance with national and international quality standards.

• We support our dialysis treatment processes with modern devices and methods by following constantly developing technologies.

• We conduct regular audits and performance evaluations to ensure the continuity of our quality standards.

 

Continuous Education and Development:

• We organize regular training programs to support the professional development of our employees.

• We aim to provide the best care to our patients by ensuring that all our staff have the most up-to-date knowledge and skills.

• Within the scope of our quality management system, we create a culture of continuous learning and improvement together with our staff.

 

Use of Advanced Technology:

• We ensure that all equipment used in our dialysis treatments has the latest and most reliable technologies.

• By closely following technological developments, we implement the best healthcare solutions in our center.

 

Valuing Patient and Employee Feedback:

• We continuously evaluate and improve our service quality through patient satisfaction surveys and feedback mechanisms.

• We listen to our employees' suggestions and feedback, and implement solutions that will make business processes more efficient.

 

Human-Focused Approach:

• We provide holistic healthcare services to our patients by offering not only physical treatment but also psychological and social support.

• Informing patients and their relatives throughout the treatment process and providing them with the necessary support is a priority policy of ours.

 

Commitment to Ethical Values:

• While providing our healthcare services, we strictly adhere to ethical values ​​and respect the rights and dignity of our patients.

• We adopt the principle of transparency in our business processes and do not compromise on honesty towards our patients and employees.

 

Sustainable Service:

• We provide our healthcare services in a sustainable manner by adopting environmentally friendly practices.

• We use natural resources effectively and fulfill our environmental responsibilities in waste management and energy saving.